How we show
up matters.

At People Untapped, our values shape how we work, how we partner, and how we deliver. They guide every relationship and ensure the learning we create is meaningful, lasting, and future-ready.

Values that drive results.

Our 5 core values guide how we work daily, ensuring your learning is impactful, sustainable and future focused.

Always growing.

  • We stay up to date with the latest news, industry sectors, thinking and proven approaches to learning to support your growth and the changing learning needs of our clients. 

  • We invest in our own team’s growth and capabilities to continuously raise the bar.

Insights drive action.

  • We’ll co-create the right measures of learning outcomes with you. 

  • We’ll share meaningful observations, trends and feedback with you. 

  • We’ll continuously seek feedback and act upon it – we are always open to improvement.

Thrive together.

  • We invest in the relationship with you as a client at every stage of the engagement. 

  • We generously work on supporting your priorities and challenges, not on our agenda. 

  • We promise to deliver brilliant service at all levels.

Be bold.

  • We’ll be bold in our challenge of you as a client in pursuit of the right learning outcomes. 

  • We’ll integrate innovative learning technology where it supports growth. 

  • We’ll aim for awards and recognition for our work together.

Make it sticky.

  • We’ll deliberately design elements into our learning that will support the learning to be sustainable and to be applied. 

  • We’ll support you to create the right internal environment to maximise learning transfer.

How we lead ourselves.

Guided by shared ownership and diverse leadership, we’re building a purpose-driven organisation where every voice shapes our future.

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Majority Employee-Owned: Every team member has a stake in our success, shaping our future and driving exceptional client impact.

Woman Owned Business

Certified Woman-Owned: Proud to be a certified woman-owned business, bringing diverse perspectives and inclusive leadership to everything we do.

How we collaborate.

Building trusted collaborations that strengthen the L&D profession and create opportunities for growth.

Talent & Leadership Club

Supporting an innovative learning community that grows capability, insight, and connection across the L&D profession.

Bringing L&D professionals together to share ideas, best practice, and connection — helping the industry thrive and evolve.

A platform that connects organisations with trusted HR, L&D, and talent providers – creating more opportunities to unlock potential.

Share our values? Let’s collaborate.

If you’re an organisation, platform, or learning community that believes in unlocking brilliance, we’d love to explore how we can work together.

How we deliver.

Harnessing innovative platforms and tools to deliver learning that inspires, connects, and drives performance.

Creating powerful, customised assessments that deliver real insights for our clients.

 

Flexible blended learning that scales globally and drives measurable performance.

Allows for interactive, collaborative virtual learning sessions that boost engagement and connection.

Psychometric Tools that enhance collaboration, build stronger teams, and improve organisational performance.

Capturing authentic stories that inspire, engage and amplify voices.

AI-Powered Learning.

Using AI to personalise development and deliver smarter insights. These tools adapt learning paths, track progress, and provide real-time feedback – making growth more tailored, measurable, and future-ready.

Turn today’s values into tomorrow’s impact!

Marisa Knowles | CEO | UK

Marisa is the heart and soul behind People Untapped. As CEO, she brings 20+ years of HR leadership – from global corporations to scaling start-ups – and is a Qualified Executive Coach, TMSDI accredited, and a Goldman Sachs 10,000 Small Businesses UK Programme alumna on a mission to help leaders and teams unlock their full, untapped potential.

🎓 Her expertise spans organisation design, strategic talent management, cultural transformation, and building high-performing teams. Marisa blends big-picture strategy with a down-to-earth, creative style that makes transformation feel thrilling (not terrifying).

💡 Her leadership is equal parts straight-talking and supportive – she’ll ask the tough questions and champion you as you discover breakthrough answers. Expect bold conversations that shift perspectives and drive real change.

☕ Fuelled by coffee, curiosity, and carefully curated playlists that energise any room, Marisa lives for lightbulb moments. Her philosophy? Think bigger. Be bolder. Go further – together. Watch out world!