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Professional skills.

Core skills that drive capability and performance.

At People Untapped, we help individuals to strengthen the skills and mindsets that power performance. Our professional skills programmes build capability, confidence and behavioural effectiveness, enabling people to communicate clearly, collaborate effectively and thrive in times of change.

How we build professional skills:

Foundational workshops: Focused, half-day sessions (virtual or in person), introducing key professional skills in areas like communication, resilience and stakeholder management.

Professional masterclasses: 1–2 day deep-dive programmes supported by blended learning and diagnostics, helping participants to apply and sustain new skills.

Tailored learning journeys: Bespoke programmes co-designed with clients to address specific needs, align with internal initiatives and strengthen organisational culture.

Personal development insights: Our Personal development prioritisation diagnostic helps identify and prioritise professional skills needs across teams and organisations.

Capabilities we develop:

Our programmes support the growth of essential non-technical skills, including:

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Influencing and stakeholder management.

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Confident presenting and communication.

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Handling challenging conversations.

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Innovation, problem-solving and accountability.

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Coaching and career development.

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Resilience, wellbeing and adaptability.

The impact we create together:

We worked with Marisa who brought out the best in people but also put them on the spot in a positive way. The programme has been well received and we are looking at further partnership with People Untapped.
A great workshop that gives you valuable tools to use in your day job.
Great opportunity to learn and implement practical information straight away.
Great sessions, brilliant facilitation, valuable break out discussions with real practical application.
This training was amazing, The facilitator has great energy and it was a pleasure to attend the course. It was very interactive which was amazing. Thanks again.
I found the entire workshop, from pre-work to break-out sessions very enlightening and helpful in identifying personal trends on endurance and resilience.
This was one of the best training I have attended and many of the techniques to improve the impact of oral presentations were demonstrated with practical examples that reinforced the learning.
I have thoroughly enjoyed being on the leadership programme and feel very grateful to have been put on it. I have enjoyed working with my colleagues and also with People Untapped. Each session was structured so well and wasn't crammed with too much, so each subject allowed for real reflection and consideration.
Many thanks for delivering mastering impact workshops to our team of PMs. Unique experience for all of us using Engagli platform. Thank you for being so accommodating and patient through the sessions. I personally have learnt a lot and make more conscious effort in engaging with my audiences/stakeholders *WIIFM definitely put me in their perspective, and flex my influencing styles during negotiation, conveying key messages. Hope our paths cross again and take care. Thank you.

Ready to see professional skills in action?

Build capability. Grow confidence. Drive performance.

Explore our case studies.

Marisa Knowles | CEO | UK

Marisa is the heart and soul behind People Untapped. As CEO, she brings 20+ years of HR leadership – from global corporations to scaling start-ups – and is a Qualified Executive Coach, TMSDI accredited, and a Goldman Sachs 10,000 Small Businesses UK Programme alumna on a mission to help leaders and teams unlock their full, untapped potential.

🎓 Her expertise spans organisation design, strategic talent management, cultural transformation, and building high-performing teams. Marisa blends big-picture strategy with a down-to-earth, creative style that makes transformation feel thrilling (not terrifying).

💡 Her leadership is equal parts straight-talking and supportive – she’ll ask the tough questions and champion you as you discover breakthrough answers. Expect bold conversations that shift perspectives and drive real change.

☕ Fuelled by coffee, curiosity, and carefully curated playlists that energise any room, Marisa lives for lightbulb moments. Her philosophy? Think bigger. Be bolder. Go further – together. Watch out world!

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